Terms of Service

1. Introduction

Welcome to Polartriangle LLP ("Company", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our Services.

2. Services Description

Polartriangle provides:

• Offshoring and Contract Services: Custom edtech development solutions
• Entrance Exam Platform: White-label MCQ examination platform
• Learning Products: Subject-specific learning platforms (Math, Science, English)

3. Eligibility

You must be at least 18 years old or have parental/guardian consent to use our Services. By using our Services, you represent and warrant that you meet these requirements.

4. Account Registration

Some Services may require you to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

5. Acceptable Use Policy

You agree not to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Upload or transmit viruses or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services
• Use the Services for any unlawful or fraudulent purpose
• Collect or harvest information about other users
• Impersonate any person or entity

6. Intellectual Property Rights

The Services and all content, features, and functionality are owned by Polartriangle LLP and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our Services without prior written consent.

7. User Content

Some Services may allow you to submit content. You retain ownership of your content, but you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content in connection with providing the Services.

You represent and warrant that you own or have the necessary rights to your content and that it does not violate any third-party rights.

8. Payment Terms

For Paid Services:

• Prices are listed in the currency specified at purchase
• All fees are non-refundable unless otherwise specified
• We reserve the right to modify pricing with advance notice
• Payment is due upon purchase or as specified in your agreement
• Late payments may result in service suspension

9. Refund Policy

Due to the nature of our digital services and custom development work:

• Custom development projects: No refunds after work has commenced
• Exam platform subscriptions: No refunds after activation
• Learning products: May be eligible for refund within 7 days if no significant usage has occurred

For service credits or dispute resolution, please contact us at admin@polartriangle.com.

10. Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy. We are committed to protecting your data and maintaining compliance with:

• General Data Protection Regulation (GDPR)
• Children's Online Privacy Protection Act (COPPA)
• Family Educational Rights and Privacy Act (FERPA)
• Other applicable data protection laws

11. Service Availability

While we strive for 99.9% uptime, we do not guarantee that Services will be uninterrupted, timely, secure, or error-free. We reserve the right to:

• Modify or discontinue Services with reasonable notice
• Perform scheduled maintenance
• Restrict access for security or legal reasons

12. Limitation of Liability

To the maximum extent permitted by law, Polartriangle LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or goodwill
• Service interruption
• Any damages arising from use or inability to use the Services

Our total liability shall not exceed the amount paid by you for the Services in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless Polartriangle LLP from any claims, damages, liabilities, and expenses arising from your use of the Services or violation of these Terms.

14. Termination

We reserve the right to terminate or suspend your access to Services immediately, without prior notice, for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• Any reason at our sole discretion

Upon termination, your right to use the Services will cease immediately.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Any disputes arising from these Terms or the Services shall be resolved through good faith negotiations between parties.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via:

• Email to your registered address
• Notice on our website
• In-app notification (where applicable)

Continued use of Services after changes constitutes acceptance of the modified Terms.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Polartriangle LLP regarding the Services.

19. Contact Information

For questions about these Terms, please contact us:

• Email: admin@polartriangle.com